We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good file storage housing sent very fast reliable store great products always quality with this seller
The case is made of quality, the cover at the top is aluminum although made of inside plastic (dubious cooling SSD). Surprised the speed on the USB 3.1 drawstring with Kingston uv500, photo app. It's worth your money.
The order made 04.06-received 23.06 at the Russian post office in St. Petersburg. The quality of performance is quite good! The lace is thick. The connector is not luftit, even. Only by USB 3.0 constantly fell out of my desktop PC-can Mother old, or interchange on the system unit is buggy. By USB 2.0 works stably. Very upset only that the body, in fact, consists of 2 plastic halves, which eliminates increased heat dissipation. The aluminum part is nothing but a decorative overlay. The hard drive inside does not hang out, but only holds on 2 side sealing bands. If you shake well, you can move up or back. Sorry there is no message HDD and aluminum cover by thermal film, and also there would be 4 round rubber clamps on the opposite side, so that the disc does not go anywhere. In general, I'm happy.
It's OK. Ugreen as always on top. Track tracked. The disc is inserted very tightly, not luftitis. I am pleased. The store and I recommend it.
fvcking nice!! i recommend for more slim enclosure same design. (7mm only)
All orders from ugreen, as always, are processed, shipped and delivered in the shortest time. Having gotten, unpacking this box was delighted. As always ugreen made everything qualitatively. Plastic quality. Assembly, execution perfect. All parts, the parts fit perfectly. Ordered with the Type-C drawable cable. Data transmission speed is excellent. Winchester doesn't heat up inside. I ordered another box like that. I definitely recommend to purchase.
The case is good, the quality is ugreen at altitude! Put WD Blue [wds500g2b0a] in it for 500 GB. The speed corresponds to the characteristics. Below picture with different USB connections: ext SSD USB2; Ext SSD USB3.0; Ext SSD usb3.1
Received within 34 days. Quality at altitude. The upper part of the case is made of aluminum, the lower part is plastic with a soft coating. the speed does not cut. the purchase is satisfied.
Very Good Product!... Five stars ⭐⭐⭐⭐⭐
Very high quality body, as well as the case to it. The quality corresponds to the ugreen level, from packaging to final product. Price at the time of order 2035.34 ₽. Delivery to Krasnoyarsk exactly one month. Track number with detailed tracking. They didn't talk to the store.
Looks very decent and qualitative. Put the drive on, it works. It's like it.
As always, everything is fast and high quality from ugreen!!! Prior to this year used a similar (plastic) box-model US221 (USB C 3.1 model). Everything is fine with him to this day. Now I got an updated box-aluminum. And I will say improvements are-SSD A-data su800 512 GB in the new case is slightly colder (42-43 degrees in a simple instead of 45-46 in a plastic case). Soon the same (controller then the same they have ASMedia asm235cm
It's like it. The case is done nicely. The box for the disk is also good (better in sensations than just plastic).
Pocket above all praise. Excellent design. Everything is perfect. Very stylish look. Rubber legs super. Do not slip the disk even on a slippery table. Works on both USB 3.0 and USB 2.0. The top cover (aluminum is stated. It seems that it is) well dissipates heat. If you need another pocket, I'll take this one more.
The work of the store at altitude. The case is quality. From above-metal, from below soft touch plastic and rubber legs. Replacement of the disc in two clicks) no screws. The disc sits tightly due to soft strips on the sides. Cable tight. Speed on USB 3.0 with SSD from SanDisk (458/405 MB/s), HDD WD blue 5400rpm (73/71 MB/s) with a cable from charging the speed phone is much less (checked on the SSD). Keep in mind. In general, I recommend.
As always, everything is super in this store. Completely satisfied with the purchase. Shipping fast. Recommend.
The order is processed, shipped and delivered in the shortest possible time. I ordered one such device-I really liked it. Excellent build quality, materials. Excellent characteristics. So I ordered a second such device! Thanks ugreen! -You're always on top! Definitely recommend this device to purchase!
I bought two cases. It costs 860 Evo. Connected via USB 3.1 Gen2. Works as stated, тепмпература above 35 did not rise. You can take it, the quality as always at ugreen at altitude.
Thanks! Can’t believe received this on time during this pandemic. Good customer service, good product, will recommend to friends.
Great product price and delivery
Как всегда, высокое качество товаров. Хорошая упаковка, быстрая доставка, 10 дней до Израиля. Все время покупаю у Ugreen. Отличный продавец, отличный сервис. Спасибо.