We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived after two weeks !! Best product, this is the second one that I bought. Really fast charging the phone. Very recommend to bye it.
To Almaty 7 weeks. Wire and charging are decent. They look aesthetic and high quality. On the iPhone Xs 50% charged really in 30 minutes (~ 1.8% to Min) checked! Of the minuses, perhaps, strain the bends. More practical to roll in a circle
The item is packed perfectly. The description is consistent. Product quality as always at the height. Velcro tie in gift. Qc3.0 works. Highly recommend this product and store! ----- Excellent package. Product matches the description. Perfect quality as always. Cable tie as a gift. Qc3.0 works. Highly recommend this seller and goods!
Все отлично, как всегда. Качеством доволен.
Goods grade! The store is wonderful! Success and prosperity to the seller!!!! Everything is wonderful!!! Thanks for the quality goods!!!!
11 iPhone charges very quickly, I recommend!
Everything is great for iPhone 11, everything matches
Все работает, хорошее качество, быстрая доставка. 11 зарядил с 30 % до 100 за 1,5 часа
Delivery exactly three weeks, arrived in the brand package, checked the charging, everything works
Супер зарядное устройство и кабель для iPhone! Рекомендую
Packed well. Until I charged, I think there will be no problems.
2 такая зарядка,все отлично
Получил. Все работает. Провод слегка грубоватый и толстый, зато рабочий
High quality, iPhone x is shipped quickly ,,, thank UGREEN