We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The item is packed perfectly. The description is consistent. Product quality as always at the height. Velcro tie in gift. Qc3.0 works. Highly recommend this product and store! ----- Excellent package. Product matches the description. Perfect quality as always. Cable tie as a gift. Qc3.0 works. Highly recommend this seller and goods!
Excellent product quality, really turbo, loved the toast will buy more of these gifts, very good.
Ukrainian delivery 30 days to viddylenna "news piece". Track number in all shells. I charging cord in the description, Iike-Super. I recommend the brand ugreen, Qi office store I specifically QI charge PRTR.⭐⭐⭐⭐⭐⭐
Thank you very much to the store for the prompt shipment of goods in this difficult time for the whole world! The order was taken at his post office in Moscow in 16 days. Everything is well packed, without any damage. On My Honor 10 6/128 with Chinese firmware fast charging works, though not as from the Native Charger. Ordered here on the recommendation of a friend and did not lose! Now and I recommend all this store!
Доставка до Мск. достаточно быстрая. Ранее, у этого продавца, заказывал много разных соединительных проводов/кабелей - качество всегда было на высшем уровне. С этой зарядкой я также не ошибся. Продукт отличный. Заряжает все девайсы (в основном Samsung, Apple), которые я использую. Ugreen и в этот раз оказался на высоте. Рекомендую делать покупки у этого продавца.
собрано аккуратно.вилка европейская
I'm very satisfied
Delivery 23 days. Ordered 31.01. The order came in a joint package. Took the stock for 560 rubles.
Доставка в МО за 10 дней. Качество как всегда на высоте. Xiaomi Mi9t pro и Mi9 lite - полет отличный.
Just like the ad. beautifully packaged. AND fast delivery!
я просто чумею так быстро я не получал заказ дошёл за 8 дней. Проаерил всё зарядка реальная мой телефон зарядила на 10 минут быстрее. Телефон видит быструю зарядку качество отменное всё эргономично . Советую
качество хорошее, все выглядит на уровнеe , упаковано очень хорошо.
Заказываю уже второй такой зарядник. Быстрая зарядка работает отлично
Товары под брендом Ugreen отличного качества и по приемлемой цене!
Great product from Ugreen! and i got the new version!
It came, very quickly. Slightly worse than the original charging from the phone.
My favorite brand as usual good quality excellent services I highly recommend the store