We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Produto de alta qualidade, já perdi a conta de quantos acessórios ugreen comprei. Sem arrependimento e sem problemas.
Получил заказ за 32 дня. Зарядное устройство работает прекрасно, как и написано в описании, мой Mi9T Pro заряжается так же быстро, как и с оригинальным зарядным устройством. Заказываю у него не в первый раз, спасибо продавцу!
Ürün 14günde İstanbul' a gelip teslim edildi. Paket içerisinde aynı mağazadan alınan 1,5mt, 2mt, 3mt kablo ve USB kafa vardı. Hepsine ödediğim gümrük bedeli 15TL oldu. Ürün hızlı şarj. Kablo kalitesi güzel. Tavsiye edilir.
Спасибо, за быстрое выполнение заказа.
Югрин как всегда на высоте! капельку тяжеловат. не ожидаешь от такого компактного блока. реальная Q3.0. По размерам меньше, чем б/п Redmi note 8 pro.
Быстрая зарядка работает, изготовлено качественно;-)
Looks and works great! Quality charging in a plastic glossy case. Fast charging works. The wire is excellent, ordered extra. Fast delivery. Thank you Chinese and Russian Post! The store is wonderful! Success to him and good luck in the new year!!!
Доставка в Брест около 40 дней. Отслеживалось. Зарядное и адаптер исправно работают. Покупали по купону продавца + скидка продавца + купон алиекспресс. Цена получилась на 4 $ меньше . Круто! Довольны.
Всё работает , спасибо. Приятно получать качественные вещи.
Received in 27 days calendar came well packed. The product is excellent quality. Communication with the store was very good recommend to anyone. The issue of charging time in my device led 1H and 40 minutes to charge 70%, to be honest is normal this time because my smartphone takes longer to be loaded. Thank you seller.
с момента оплаты до момента получения прошло 12 дней. Заряжает очень быстро. 8 процентов за три- четыре минуты. лучшая зарядка!