We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Produto superou minha expectativa.
this is my second time buying this but not from the same store, i broke the first one a got a year ago (the thing where you plug the charger broke inside) so i didn’t need battery, charger etc since i already got them, a good product and a very kind store! despite covid-19 it finally arrived after two months and i know the seller can’t do anything about it but they still answered my question and was lovely and trustworthy!
Very happy with purchase, excellent quality, has a very strong adjustable illustration
I am very satisfied, quality product, store 100% recommended
Love it for the price. The covers are magnetic so don’t bang it around or they will fall off. The colors are cool!
I didn't use it yet while photographing yet, but the light works and it's pretty strong.
Received in 3 weeks in czech republic
What a great item is!
These are very, very bright! You may need another filter to soften the light. Good solid construction.
Drove for a long time. works and the light is adjustable
Super fast deliery, ordered on the 13th of july , arrived to Melbourne in the 23rd of July. Tganks!
Used instead of Flash, very like
It took a loooong time because of the virus but I'm VERY happy with the product!! Very bright for the size! Exactly what I needed
Corresponds to the description. It shines bright.
Hello, well received this day regret that it does not have the battery like the one received last week ???? And it is possible to send me a battery thank you to you?
Very good light, with several filters. Lot ofzo possibilities!
Item arrive as it described & box no dented at all as it’s a plastic material. Seller reply me promptly during purchase.