We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
delivery take too long. product is good
Great and on time
доставка 3 дня iml, отправка из России. оч добротный корпус, по яркости пока не могу сказать. брал для фотографии, доп подсветки. конструктив очень нравится, чувствуется качественная вещь. протестирую может добавлю отзыв.
good lamps, good quality, like, really good quality
Fast shipping and proper price of product.
frame is abit cranky.... but the light awsome
fantastic quality. very happy with it. brightness it great.
Very good quality product and despite its size meet my expectations very well!
Works shines well, at 20% brightness for more than 2 hours is light, and the charge spent only 1-Division of 5
Ordered three lanterns. Everything works.
Very cool lamp! 6 degrees of brightness. It is combined with similar ones. Very bright on the last mode. Super fast shipping
Good product. Powerful light and good finishes. Get there sooner than expected.
delivered. All fine
Fast delivery, quality products. I recommend it
Perfect! Very light, small and powerful light!
Great stuff. Charge, though for a short time, but there is a brightness regulator and a button to view the remaining charge. I bought 2 for 1500, now I can not find for such a sum.