Free Worldwide Shipping

USB Electric Mug Mat

20 reviews
100% of buyers enjoyed this product! 1 orders
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15-20
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(12)
4 stars
(8)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Customer
verifed buyer
26 Feb 2024

thanks

A***a
verifed buyer
25 Feb 2024

Product conforms to the description but packaging not up to par. The box is made of light cardboard and has arrived all crumpled.

Customer
verifed buyer
25 Feb 2024

Very pretty!

M***z
verifed buyer
25 Feb 2024

Very nice as the description but the box arrived very wrinkled they should protect more because that way it cannot be given away

G***s
verifed buyer
23 Feb 2024

It takes time to heat but it is very beautiful, the spoon of poor quality but for the price is fair

M***z
verifed buyer
23 Feb 2024

The product is fine, the box in which it is damaged I sell them and so sometimes when selling them costs work, it is not the fault of the store sometimes for the transfer they do not take care of the products

M***a
verifed buyer
23 Feb 2024

Mug not beautiful and in addition damaged packaging!!!! Impossible to offer

0***r
verifed buyer
22 Feb 2024

The box is totally broken, you can't give it away like that, I don't recommend it. It takes me to get there more than twice as long

J***i
verifed buyer
21 Feb 2024

Damaged packaging, functionality not yet proven.

A***r
verifed buyer
21 Feb 2024

The box comes little damaged more did not affect the Cup, it is beautiful

D***h
verifed buyer
21 Feb 2024

This is for Christmas

E***a
verifed buyer
21 Feb 2024

broken need refund

W***t
verifed buyer
21 Feb 2024

probably good idee however the safety are far a way. so don't use computer there are missing highly safety protection on the item and the conection on usb. The buton are dammage ore use within haveload in other words the springs in the buton are worn-out. fast delivery and also good support and fully refunded. now i use for heating mobiles phone to cooking the glue loses.

E***r
verifed buyer
17 Feb 2024

The box was dented and of it was damaged

Customer
verifed buyer
17 Feb 2024

Product very good but packaging weak and damaged

Customer
verifed buyer
16 Feb 2024

Very damaged the box where the gift comes which I will not be able to give it away asin☹️

A***o
verifed buyer
14 Feb 2024

The item arrived broken and damaged packaging

P***t
verifed buyer
14 Feb 2024

super fast delivery, package needs better wrapping for protection of product.

K***o
verifed buyer
14 Feb 2024

All garnoi. Delivery Super shvidka. Skoda, Sho box dented, Bo coupwala for gift

Customer
verifed buyer
14 Feb 2024

Nice item, but box arrived in poor conditions. However, merchandise is good

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