We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small and powerful, good product and little space occupies
Perfect product. Emits a light strong and consistent with what was described.
perfetto e utile
Everything works fine, thank you. Delivery was a month. The goods are sealed new!
Fast shipping, thank you store, and a nice product in nice packaging. The buttons and the plastic used for the housing of this unit feel cheap but the display makes it very easy to use, for the money it’s good.
An excellent device at an excellent price.
Works surprisingly well. Although, if you expect to shot in a pitch dark situations, you need at least 1.8 lens. Shipped very promptly.
Ótimo produto gostei bastante !!!!
Paid on March 21 received May 29, two months, maybe because of the quarantine. Otherwise all is very good, goods, packaging, tracking.
great...performance way more than what I expected....
Very necessary thing, for those who are engaged in makeup. I recommend
Very high quality ..
Excellent pro duct
Shipment went well, nice product, it looks and feels quite good. The only downside is that you can't use it while charging limiting the runtime to about an hour on full power; That's the only thing I would change.
It works brilliantly and arrived in the UK in less than 14days. It's a little bit plasticy and could be finished better, but at this price it's an absolute bargain. The OLED screen and buttons make it very easy to configure. You'll not be disappointed :)
To Ukraine less than a month. Great Light! Done nicely, nothing creeps, shines brightly, the temperature range is very wide. Management is simple. Pity less than 10% can not do, sometimes you need literally miser, but these are my cockroaches). Seller Thank you, recommend!