We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The item is exactly as described and perfectly fits my Kindle Paperwhite 2018. The feature 'waking up-going to sleep' works as well. Even though it was very cheap, It feels good to touch. We'll see how long it will last. Ps: According to the shipping estimate I was supposed to get the item around June 23rd, and I got it exactly on June 23rd.
Looks good. How durable the case is not clear
Very good product, very safe for my Kindle. Printing and colors are equal to what you see in photographs
perfecta para la paperwhite 2020
Everything went clearly on my Kindle PW 2018, the goods sent quickly, my happy :)
Gostei muito do produto! Veio como descrito, e chegou em uma semana ao Brasil (o que achei MUITO rápido).
Everything's perfect, it came pretty fast. Very happy with the purchase
The case is beautiful but my book is the version of 2019 and it's not worth it. It stays big
Perfect cover… Great quality
The delivery was very very long, but it is not the fault of the store, but the Chinese and French confinement
Perfect. Given the pandemic, it still arrived quickly. Excellent.
It has a plastic coating to prevent it from being mangled, took only 12 days
This case is just fit in my Kindle!
Very fast shipping, good quality case
The cover material is quality, polished and very fast.
Fast and perfect
Chegou muito rápido ao Brasil. Em uma semana. Adorei o material e o acabamento é ótimo. Achei muito bonita a estampa.