We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits perfect on ipad pro 11 2020. Unfortunately the front glass gift was broken...
DID NOT ARRIVE. REIMBURSED BY SELLER.
Spectacular. Both product quality and presentation. No doubt the highest quality item I have purchased on this platform. The quality is very good and the truth is very pretty and looks very good. I will definitely buy back from the store, very happy and my congratulations on the quality. The shipment has been slow but this is due to the pandemic situation in my country, if this hadn't been so, I'm sure it would have taken less. Contacting the seller was good. Thank you very much and 100% recommended.
Отличный товар. Очень приятный на ощупь. К сожалению стекло которое было отправлено в подарок треснуло при доставке.
Awesome quality, product as described, comfortable for artists, fits perfectly, would buy again in different colors, recommend!
Very good quality! I do recommend. As said before - the bonus protective screen came broken - please improve the package.
Best slim case available for iPad Pro 4th gen. I had another one from amazon but the feel was terrible and the material was cheap. This one is just perfect. Very slim and good handling with high quality soft rubber for nice edge protection. The apple pencil charges fine with the case on. The shipping was too long (2 months for me) but it is understandable due to the COVID-19 outbreak. The package also includes a free glass screen protector but unfortunately it was broken during shipping. Not a big deal for me as it is a free gift and I don't need that. The product itself (the case) is undamaged. Overall 5 stars, nice product!
I order already on the second tablet. High quality, Super case! All the holes clearly around the centers, looks really expensive! In Primorsky Krai from China through Moscow for 3 weeks in the conditions of coronavirus-Super result!!! Recommend!
The goods came fast. Everything matches the description. Satisfied with the quality! I advise you!
Good quality! Very satisfied, thank you!
From China to Saint Petersburg 19 days. Very fast delivery. Best quality! Thanks!
Great. Nice. Looks safe. Glass protective included. Apple Pencil is magnetized without problems.
It's the best case I 've seen on the market and they give you a very good quality screen protector
Highest quality product
Great case. Quality is excellent. Received and, immediately, installed on the iPad. Fine! In the hands does not slip, it is convenient to keep. The gift protective glass for the screen came whole, although the box was slightly crumpled. I'm happy with the purchase. Services of the store I recommend.
Great product, thank you
Very good quality
Nice quality, decent protection.
Case with screen protector glass film as has been used without broken well just arrived
Not tested yet