We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставили быстро, всё работает.
No battery adapter
Очень хороший продавец, общительный.Лампой довольна, рекомендую
Спасибо , все дошло в целости и сохранности! Примерно за неделю! Смутило лишь то что вилочка не плотно заходит в адаптер(как бы вылазит из него), но зарядить батарею можно.
The goods came on time) everything is whole and works)
Duge schvidko came zamovlennya, all the reception, ale the battery was not charged (((
Delivered very quickly. The equipment is complete, everything works. Thank you!
Супер!! Рекомендую к покупке )
Excellent light, very lazy to take a photo, but there are enough reviews from the photo, the light corresponds to the description! The only thing that I have is a wire with which the light connects to the network, slightly hoarsely, and if the wire sagging, not lying on the table, sometimes the light does not burn, but it seems to me it's not a problem, the wire can be bought another, and so all the fire
It came to Peter in five days. Not tracked, but the delivery person sent SMS about moving the goods. The goods are satisfied.
Беру втрой раз у этого продавца. Очень крутой видео свет для визажистов, бровистов , для всей бьюти сферы. Фото с ним уникальны, можно свет вставить по разному и получить крутой результат. Даже фотограф заценил мой девайс. Приехал Мега быстро за 2 недели где-то в Одессу
todo correcto, muchas gracias
The charger together with the battery died after the first charge. Z/U and power supply go with American plugs, only 1 adapter for our sockets is included. The store answers and sends quickly. to the video lighting and power supply there are no pritenses.
Delivery in Moscow for 5 days to the door. There were no problems with the courier service, they called in the morning, they arrived at lunch. Lamp fire! Can be used as a chamber light, you can put a rack. The group can be controlled from one remote control, comes complete with each lamp.
The order was made 9.07, and delivered already on the 12th. The lamp fully corresponds to the description, full set, works perfectly. Similar lamps are sold in Instagram stores from 8 thousand And above, without battery, charger and especially the remote. Very satisfied
Delivery fast!!! store sociable! !! The light is cool what you need. but the charger does not enter to the end in the plug. I do not know if it should be, well, how strange it is to charge, or rather, it does not hold the charger. In general, I will try to somehow charge you to see what happens